24 Hours Moving

When you hire a moving company, you are paying for an easier moving experience than if you had to do it yourself.
Well this was not the case
They were late, rude, and racist!

They would't even put on shoe covers that I supplied for them unless I provided an additional $300, because the movers say they did not have enough time to put them on. I just merely did not want any dirt tracked in the new home and they were adamant about not wearing them unless I paid that horrendous amount. So my mother was becoming unhappy and the mover assumed she was saying bad words about him. He said, I know what she's saying because I know Japanese!!" I told the mover, "We are not Japanese.." He replied, "then what are you.." and I shook my head after because he crossed the line.

I am never ever hiring this company and I would STRONGLY DO NOT recommend anyone hiring them.

Service cost: $400

If you are using this company for moving, be sure you have detail records of your cu. ft volume or they would try to overstate the volume and scam for more moving cost. This person came back after loading all our household items into the truck and claim that the my load was 967 cu. ft. as shown in the estimated attached. After I protest the number and showed him my records of all the boxes, he went out for a few minutes, without doing another measurement and came back to agree on the original estimated quoted load volume which I strongly believe was still over than what it actually was. The difference would have been an over billed $673.20. Anyway, they would take any chance to over charge you, so be sure of knowing your load volume! It also took them 31 days from date of pick up to delivery. It is a total diaster! The salesman sold you on fast delivery, 3-14 business days transition time, but don't count on it, especially you are doing long distance interstate moving.They have to fill that 18 wheeler, no regard to people waiting on the other end without any of their household items. To top it all, my piano leg broke despite paying extra handling. Who knows how they handle your expensive item! They might stack boxes and others on top of the piano to make that extra dollar!  .

Service cost: $2734

While signing the contract with 24 hours they didn't mention anything in detail about the first flight. Later while picking up they are saying first flight means only 7 steps oh. Is there anywhere first floor having only 7 steps.What a logic. More than each 7steps they are charging 75 extra?? And packing they are charging extra everywhere everywhere everywhere everywhere everywhere everywhere they are charging extra. At last, they are charging 500 to $600 extra. Don't we know how much cubic feet? They will tell one number we have to pay. The same thing while delivering also.Don't believe the initial number which they are committed to shipping. Add minimum 500 to 600 extra upon that charge. Remember while pick up u need sign hell of paperwork, you will not know what they are charging for what extra. Finally don't ever believe initial estimate. They will park the truck purposely little longer than your place and ask extra money for long carry.   .

Service cost: $1615

Bad experience overall with this moving company 24 Hours Moving Inc from Dallas. Received a call from their sales person Sharon after I filled out an online form. The quote she gave me over the phone was around 1300. It was considerably less than the other movers (the reason the sales person quoted was because they were local movers & hence charged less). The movers came on time and since I had packed everything the move was quick. That is where the ordeal begins. The pick up guy mentioned that since the distance from the door to truck was over 50 feet they will charge additional 150 dollars. They put up everything in the truck and then mentioned that I will have to pay additional 40 dollars for because the volume is more. They had nothing to measure the overall volume occupied. Since they had put all the stuff in the truck, I had no choice but to pay it. The delivery men expected a heavy tip. The deliver time I was told by the company was 7-10 days. Again they insisted that it would reach in time because they do interstate moves from Dallas all the time. When my belongings didn't show up after 2 weeks, I called them up and they said the truck has just left and it should be there soon. They had me talk to the truck driver instead of following up with him directly. As a customer it is not my responsibility what the truck driver is doing. Anyhow, the stuff finally arrived after 21 days. Once the truck driver arrived, he immediately mentioned that the distance from truck to apartment is over 50 feet and he would charge additional $150 dollars. I told him if you can measure it for me I won't hesitate in paying it. The guy did not have any equipment to measure the distance. Instead he started measuring by counting his steps. I told him again that this is not acceptable since this won't be accurate. He said you can call the company directly. I talked to the owner o the company and instead of admitting his mistake of driver not carrying the measuring tape, he started insisting that his drivers have been doing it for years and they know how to measure by steps. Most unprofessional thing I have ever heard in my life. The guys would not unload the stuff to my house unless they had the money in their hands. Simply unacceptable. FInally I had to get my own tape and measured personally in the cold Boston weather the distance from the truck to the apartment. I honestly didn't sign up for this. Even after all this ordeal, the men expected a tip of some kind.Being out of cash, I instead offered them coffee personally. Overall I ended up paying apprx 350 dollars over their inital quote and had to deal with their ridiculous service. My advice, stay away from them and rather hire a well known company who atleast don't rip you off after inital promises.    .

Service cost: $1650

Stay away!! Still holding my items hostage.  I arranged for them to ship from Florida to Ohio early Feb.  I requested for them to deliver my goods on Feb. 28.  They have lied to me every week saying that my shipment will be delivered.  Stay away..they will rob your money and goods.  They charged $1000 for pick-up. They are very much paid in full.  I am worried about even receiving my items at this point.  Kevin, the customer service rep, would not even let me speak to a manager.  My next step is to contact BBB and a lawyer if need be.  I will give them this week to figure this out.  I can't believe how incompetent they are.  I received my household shipment quicker from Korea using a different company.  I am shocked that they cannot figure out how to ship from Florida to Ohio!

Service cost: $1000

Hi,
I have recently moved from Alpharetta to Miamisburg,OH. From first sales call to final invoice delivery, the service was extra ordinary. I contacted two person in the company Sinday & Ben. Both are down to earth in service. I never expect this kind of service in a logistic company. They are following their promise all the time. Packing also very neat and professional. We had lot of glass items as kitchen utensils. I can tell you everything was safe and we haven't lost a single items. They are very calm and quick while packing and delivery time. They are always reachable to get track of our items. I have scheduled/re-scheduled multiple times due to my new apartment availability. They are very flexible on dates of delivery. Thanks Sindy and Ben for your extraordinary and kindly service. Keep the good work.

Service cost: $1664

I wanted to thank everyone at 24 hours moving. I had a 2 bedroom apartment to move last minute I was scrambeling to get an honest moving company. After reviewing all these bad and negetive remarks on almost EVERY moving company located in the Dallas area I came a cross a 24 Hours Moving web site and reviews I was scared hiring someone over the phone but I really felt comfertable after getting information from a supervosir at the company she was always so nice and understanding and really worked with me and I can say now I was under so much stress and she just helped and calmed me down in every way posibble. On moving day everything went great the movers arived on time they were out in 3.5 hours did a great job very hard workers! My delivery arived about a week or so after I hoped maybe before but I knew that it may take a little longer so I was prepared. The delivery went just great I didint have acsses for a large truck so the company rented a truck for me and did the entire delivery for me which I think that was great I paid a little more but it was worth it! Again thank you I apericate all your help and you defenatly got my business next time I move. Sheri.

Service cost: $1850